As a complimentary service, the resort will hold your package for you. When sending packages to the resort, please be sure to include the correct address of the resort, the name of the guest the reservation is under and the reservation number.
American Express, Diners Club, Discover, Visa & Master Card/Eurocard.
Yes, regular check-in is at 4 pm and check-out is at 10 am. To make other arrangements we will be happy to accommodate special requests based on availability. There are no early check-ins before 1pm. If you arrive before your room is available, the front desk will hold your luggage until your room is ready. Late check-outs are subject to an additional fee.
Yes. A mandatory $9.95 resort fee, plus applicable tax, is applied to each hotel reservation night and includes services and amenities that are sure to enhance your experience at the resort. The Nightly Resort Fee includes the following resort services: WiFi Internet Access, Local Calls, Fitness Center, In-Room Safes and Boarding Pass Printing.
Yes. Additional housekeeping services require a 24 hour notice.
All room reservations require a credit card guarantee. Full deposits are required for all packages, including tickets.
Cancellations for most reservations must be made 72 hours before arrival in order to avoid penalties of one night room and tax. Please check the cancellation policy on your reservation for additional information.
For details of the group rates, please contact the Group Department.
No; our Resorts are non-smoking.
All rental guests can confirm their reservations with Customer Service by calling toll-free (888) 808-7410 or emailing firstname.lastname@example.org.
Transportation to and from the airport is not provided. A taxi or rental car is strongly suggested.
All rental guests can confirm their reservations with Customer Service by calling toll-free (888) 808-7410 or emailing email@example.com. Guests who booked directly with Westgate Resorts by phone may retrieve their confirmation letters at www.mywestgatevacation.com by entering their confirmation number and zip code. Note: This service is not available for guests who booked on the web or through third parties.
To inquire about extended stay rates of three or more weeks, please contact Customer Service by calling toll-free (888) 808-7410 or emailing firstname.lastname@example.org.
Yes, please contact Customer Service by calling toll-free (888) 808-7410 or emailing email@example.com. We will send you a credit card authorization form to be completed, signed and returned along with legible copies of your state-issued photo ID and the credit card bearing your name that will be used for payment.
Yes, please provide a legible copy of the Tax-Exempt certificate issued by the state to which you will travel as well as a legible copy of the credit card bearing your organization’s name that is used for payment. The reservation will be made under your tax-exempt organization’s name.
All open positions at Westgate Resorts are listed at the Westgate Resorts Careers Page.
Please contact Robert Jensen with all media inquiries at firstname.lastname@example.org.
Please contact Ellen Tatich, director of the Westgate Resorts Foundation, at email@example.com.